Before Checking Out Please take a moment to review the Best Before Dates listed below, along with our Shipping and Refund & Return Policies to ensure a smooth shopping experience.

Best Before Dates

At Indomie Canada, we value transparency. Please note that we do not accept any special requests for Best Before Dates. Please review the latest Best Before Dates for all items currently in stock:

Noodles

Flavour Best Before Date
Mi Goreng Special September - October 2025
Mi Goreng Hot & Spicy November 2025
Mi Goreng BBQ Chicken October - December 2025
Mi Goreng Hot and Spicy Chicken September 2025
Special Chicken Flavour (Soup) November 2025
Chicken Flavour (Soup) November 2025
Chicken Curry Flavour (Soup) September 2025
Vegetable Flavour (Soup) October - December 2025
Mi Goreng Cup November 2025


Seasoning

Flavour Best Before Date
Nasi Goreng Seasoning September 2026
Rendang Seasoning October 2026
Chicken Soup / Soto Seasoning March 2026


Snack

Flavour Best Before Date
Indomie Mi Goreng Chips October 2025

Shipping Policy

We are committed to providing a smooth and reliable shopping experience. Please ensure your shipping address is accurate and complete. We are not responsible for packages returned due to incorrect or incomplete addresses.

Shipping Methods

We offer standard shipping across Canada via ICS Courier or Purolator. Currently, we do not ship to the United States or internationally.

Order Processing

  • Orders are shipped every Monday, Wednesday, and Friday.
  • Orders placed on weekends or holidays will be processed on the next business day.

Estimated Delivery Times

  • Deliveries typically take 3–10 business days.
  • Occasional delays may occur due to courier issues.

Shipping Costs

  • Shipping costs are based on order weight, destination, and method.
  • Costs will be calculated at checkout.

Free Shipping Tiers:

Order Total (CAD) Shipping Rate
$0 – $15 $12.50
$16 – $29 $7.50
$30 and above FREE

Additional charges may apply for orders delivered to the Northern Territories.

Undeliverable Packages

If a package is returned due to address issues or other uncontrollable reasons:

  1. We will contact you to arrange reshipment (additional charges may apply), or
  2. You may request a refund (less the original shipping cost, including any free shipping discounts).

Tracking

Once shipped, you will receive an email with tracking information to follow your package in real-time.

Policy Updates

This shipping policy may be updated at any time. Changes take effect immediately upon posting.

By placing an order, you agree to these shipping terms.

Refund & Return Policy

All purchases are final sale due to the ingestible nature of our products. However, we offer refunds or replacements in the following cases:

Eligibility

Refunds or replacements are available if:

  • The item was damaged, incorrect, or missing.
  • You contact us within 7 days of delivery.

Failed Delivery

If your order is returned to us due to an incomplete or incorrect address:

  • We will issue a refund minus shipping costs (including any free shipping).
  • You may request reshipment, but additional fees will apply.

How to Report an Issue

Contact our customer service at order@indocanadamarketing.com with:

  • Your order number
  • A photo of the incorrect or damaged item (if applicable)

Once verified, we will provide instructions for your refund or replacement.

Order Cancellations

Orders can be canceled before they are processed and shipped. Once shipped, cancellations are no longer possible.

By placing an order, you agree to the terms outlined in this Refund & Return Policy.

Need Help?

For any questions or concerns, contact us at order@indocanadamarketing.com. We're here to help!

Contact form

For quick answers, please check our FAQ page first.

If you still need assistance, please fill out the form below (available only for customers who have placed an order), and our team will respond promptly.

For other inquiries, such as sponsorship requests, feel free to reach us at:
📧 Email: order@indocanadamarketing.com